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House Rules

Due to all the measures that the government has currently announced, a number of adapted rules will apply in the Infocentre WW2 Nijmegen for the time being. We would like to briefly explain these to you:

  • When you visit the Infocentre WW2 Nijmegen, you agree to follow the applicable hygiene measures and you are obliged to comply with them. In addition, you agree with the measures that the RIVM (Dutch National Institute for Public Health and the Environment) has drawn up with regard to health complaints:
    • Stay at home if you have symptoms of a colds, such as a runny nose, sneezing, sore throat, mild cough, raised temperature, fever (above 38 degrees Celsius) and / or shortness of breath.
    • Do you also have a fever and / or shortness of breath? Then the people you live with stay home as well. If you’ve had no complaints for 24 hours, you can go outside again.
    • Wash your hands often.
    • Cough and sneeze into the inside of your elbow.
    • Use tissue paper to blow your nose and then throw it away.
    • Do not shake hands.
    • Keep 1.5 meters (2 arm lengths) from others.

The Infocentre WW2 Nijmegen reserves the right to request visitors to leave if they do not comply with these measures.

  • We assume that you comply with the rules for groups as drawn up by the RIVM and the national government. Only people who run a household together or form a social unit, such as a family, partners or housemates, may form a group. 
  • Currently, no more than 12 people are allowed to visit the Infocentre WW2 Nijmegen at the same time. 
  • As soon as you enter, we kindly ask you to disinfect your hands using the available means.
  • Always follow the instructions of the employees.
  • The Infocentre WW2 Nijmegen contains some interactive elements. That is why we have a number of tables with disinfection products spread throughout the museum. We would like to ask you to disinfect your hands before and after touching buttons. Of course, our employees will regularly walk around to clean the buttons frequently and to ensure that the disinfection stations remain sufficiently replenished.
  • In various places in the Infocentre WW2 Nijmegen you will find instructions on the floor by means of stickers and arrows. We kindly ask you to follow these instructions.
  • Due to the fact that the education room is a small space, there is only room for 2 visitors or 1 group at a time.
  • In the experience we currently have room for 3 visitors or 1 group at the same time. You can enter the experience through the door with the sign ‘Experience’ and take a seat on one of the places with a cushion. Afterward, we would kindly ask you to leave the experience through the door at the right. Follow the direction of the arrow on the ground. 
  • If you want to buy an item from the shop, you can go to the cash register. A drawn section with footprints on the ground indicates where you can stand. A maximum of 1 person or a maximum of 2 people from 1 group are allowed in this section. If the section is occupied, we ask you to wait at an appropriate distance until the cash register is free again. 
  • If you want to leave the Infocentre WW2 Nijmegen, you can do so via the same doors that you entered through. We kindly ask you to wait until the hallway is empty, before you leave the Infocentre WW2 Nijmegen. 
  • Toilet visit. Near the door of the toilets is a table with disinfection products. We ask you to disinfect your hands before and after you visit the toilets. The toilets are only accessible to 1 person or 1 group at a time. Therefore always follow the instructions of the employee on site.

If you have any questions about this information or would like to know something else, please send an email to or call 0031 242200102 during office hours. We will approach visitors who do not follow the mentioned house rules.